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DCFS inspector general identifies focus areas to better protect children

‘We need to start by asking staff what they need to do their job,’ Paniak says

Capitol News IllinoisUIS Public Affairs Reporting (PAR)byCapitol News IllinoisandUIS Public Affairs Reporting (PAR)
May 9, 2019
in Government
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DCFS

(Capitol News Illinois file photo by Peter Hancock)

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By LINDSEY SALVATELLI
lsalvatelli@capitolnewsillinois.com

SPRINGFIELD – The statistic is staggering.

Since July, 112 children who were in contact with Department of Children and Family Services personnel have died.

DCFS inspector general Meryl Paniak on Wednesday identified four starting points for making improvements in protecting children in cases the agency is investigating.

They are safety assessments, training, supervision and manageable caseloads, Paniak told lawmakers in the House Adoptions and Child Welfare Committee.

Supervision is “key,” she said, but it will require updated, recurring training.

“We need to look into the complex need of the families,” Paniak said. “We need to start by asking staff what they need to do their job.”

She said there are 60 job vacancies in DCFS child protection statewide, and 400 of the 1,200 active cases have gone more than 90 days without agency intervention.

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“We all know that workforce problems will negatively affect family outcomes,” Paniak said.  “Leaders need to set a vision and drive change for staff. Staff will drive change for families. Families need to change so children can be safe.”

Marc Smith, acting director of DCFS, said he wanted to be “thoughtful” in his approach to addressing the agency’s deficiencies.

Smith said he wants to enhance communication methods, and will continue to pursue something that works until a reasonable solution is found.

But Paniak said there’s an urgency, citing the rising number of child deaths around the state.

During the meeting, lawmakers were reminded of a hotline lawmakers can call about any constituent who approaches them about his or her case. The hotline, 800-232-3798, is open to anyone. They also were told about a new protocol the agency has to respond to calls to the hotline.

“I think it’s important for us to be responsive in a way we haven’t before,” Smith said.

Capitol News Illinois is a nonprofit, nonpartisan news service that distributes state government coverage to hundreds of news outlets statewide. It is funded primarily by the Illinois Press Foundation and the Robert R. McCormick Foundation.
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Capitol News Illinois

Capitol News Illinois

Nonprofit News ServiceCapitol News Illinois is a nonprofit news service operated by the Illinois Press Foundation that provides coverage of state government to newspapers, broadcast outlets and other media throughout Illinois.

UIS Public Affairs Reporting (PAR)

UIS Public Affairs Reporting (PAR)

UIS Public Affairs Reporting (PAR)The Public Affairs Reporting (PAR) master's program is offered by the School of Communication and Media at the University of Illinois-Springfield. The program trains students to become journalists who produce intelligent news coverage that helps audiences understand government, politics and other public affairs.

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DCFS inspector general identifies focus areas to better protect children

by Capitol News Illinois and UIS Public Affairs Reporting (PAR), Capitol News Illinois
May 9, 2019

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